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Nuttyidea.net Freshness Guarantee:
We have built our reputation on FRESH personalized nut and trail mixes. Every thing we do, from the manufacturers we purchase from, to the handling, processing and storing of the nuts and dried fruit when we recieve them are with a few major focuses in mind. First having quality fresh nut manufacturers and secondly keeping our products as fresh as they were the day the came to us.
You purchasing once from us does not build our business. So our products must be of the highest quality and fresh . . . Everytime!
If the freshness of our products disatisfied you please take the time to let us know through our "contact us" button within seven days and allow us to make it right. Our name and your business is too valuable to not be prepared to take any step neccesary, within reason, to make it right.* Any refunds given will be for the items purchased minus shipping costs*.
Please keep in mind if you live on the west coast and your mix contains some dried fruit we do not recommend parcel post as a shipping option. It can take up to ten plus days to get your order to you. That amount of time allows our fresh dried fruits to moisten the nuts a bit. Still fresh and tasty but we recommend using Priority Mail to recieve your order in 2 to 3 days to eliminate this potential issue.